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In times of disruption: A study of analytics capability and supply chain resilience
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
2026 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Recent years have seen a surge of supply chain disruptions, including a global pandemic and geopolitical conflicts, which have reinforced the importance of strengthening supply chain resilience. In parallel, advances in data availability and processing have increased the interest in analytics capability to support decision-making. The purpose of this dissertation is to investigate the nexus of analytics capability and supply chain resilience. The dissertation adopts a mixed-methods research design and comprises five appended papers together with a comprehensive summary (kappa). The quantitative strand is based on a cross‑sectional survey of manufacturing, retail, and wholesale firms and applies both regression analysis and fuzzy‑set Qualitative Comparative Analysis. The qualitative strand comprises expert interviews. In addition, a systematic literature review is included as a complementary component of the research. Findings show that analytics capability contributes to supply chain resilience, but that it is neither necessary nor sufficient on its own. Instead, analytics contributes to resilience primarily when combined with other enabling capabilities, namely supply chain visibility, responsiveness, or integration, forming multiple alternative configurations whose viability depends on supply chain complexity. Performance implications are also highlighted. The qualitative findings identify several obstacles and enablers, spanning multiple dimensions. Research at the nexus of analytics capability and supply chain resilience is advanced by underscoring a configurational and context‑sensitive perspective, as well as the identification of obstacles and enablers and illustrating how these relate to disruption characteristics, such as sporadic nature and high urgency. Practical guidance is also provided.

Abstract [sv]

De senaste åren har antalet störningar i försörjningskedjor ökat markant, bland annat till följd av pandemin och geopolitiska spänningar, vilket i sin tur har tydliggjort vikten av resiliens i försörjningskedjor. Samtidigt har den tekniska utvecklingen ökat möjligheterna för data-drivet beslutsfattande, så kallad analytics. Syftet med avhandlingen är att undersöka skärningspunkten mellan analytics och resiliens i försörjningskedjor. Avhandlingen använder en kombination av kvantitativa och kvalitativa metoder samt består av fem bilagda artiklar och en kappa. Den kvantitativa delen baseras på en enkätstudie bland tillverknings‑, detaljhandels‑ och grossistföretag. Den kvalitativa delen består av expertintervjuer. Dessutom omfattar avhandlingen en systematisk litteraturöversikt. Resultaten visar att analytics bidrar till resiliens i försörjningskedjor, men att det varken är en nödvändig eller tillräcklig förutsättning i sig. Analytics behöver i stället kombineras med andra kompletterande förmågor i konfigurationer. Flera sådana konfigurationer blev identifierade där typen av försörjningskedja avgör vilken/vilka som är tillämpliga. De kvalitativa resultaten identifierar ett antal hinder och möjliggörare, vilka spänner över flera dimensioner. Sammantaget bidrar avhandlingen till forskningen genom att betona ett konfigurativt och kontextkänsligt perspektiv, identifiera hinder och möjliggörare samt belysa hur de präglas av störningarnas egenskaper, såsom sporadisk förekomst och tidskritiska natur. Avhandlingen ger även praktisk vägledning för beslutsfattare.

Place, publisher, year, edition, pages
Jönköping: Jönköping University, School of Engineering , 2026. , p. 104
Series
JTH Dissertation Series ; 103
Keywords [en]
Supply chain resilience, Analytics capability, Mixed-methods, Dynamic capabilities view, Configuration theory, Contingency theory
National Category
Production Engineering, Human Work Science and Ergonomics Transport Systems and Logistics
Identifiers
URN: urn:nbn:se:hj:diva-71304ISBN: 978-91-89785-39-7 (print)ISBN: 978-91-89785-40-3 (electronic)OAI: oai:DiVA.org:hj-71304DiVA, id: diva2:2058017
Public defence
2026-05-26, E1405 (Gjuterisalen), Tekniska Högskolan, Jönköping, 10:00 (English)
Opponent
Supervisors
Funder
Knowledge Foundation, 2021/562-411
Note

The dissertation also includes four article manuscripts under review in journals.

Available from: 2026-05-06 Created: 2026-05-06 Last updated: 2026-05-06Bibliographically approved
List of papers
1. Unpacking the role of analytics for supply chain resilience and performance: the complex influence of supply chain integration
Open this publication in new window or tab >>Unpacking the role of analytics for supply chain resilience and performance: the complex influence of supply chain integration
2026 (English)In: Production planning & control (Print), ISSN 0953-7287, E-ISSN 1366-5871, Vol. 37, no 3, p. 272-289Article in journal (Refereed) Published
Abstract [en]

This study investigates how analytics capability contributes to supply chain resilience and firm performance, as well as the moderating role of supply chain integration drawing on empirical data on 165 Swedish manufacturing, wholesale, and retail firms. The results reveal that resilience mediates the relationship between analytics capability and performance. Notably, supply chain integration negatively moderates this relationship, challenging the conventional wisdom that integration often enhances performance. Drawing on the Dynamic Capability View and Contingency Theory, this study contributes to the literature by demonstrating how analytics enhances resilience. Additionally, it engages in the debate on supply chain complexities by elucidating the dampening effect of integration on leveraging analytics and resilience for competitive advantage, especially during disruptions. The findings suggest that investment in advanced analytics pays off in developing resilience and achieving superior performance. However, managers should be cautious of the downsides associated with over-reliance on supply chain partners through strategic integration.

Place, publisher, year, edition, pages
Taylor & Francis, 2026
Keywords
Analytics, contingency theory, dynamic capabilities, supply chain integration, supply chain resilience, Advanced Analytics, Competition, Investments, Supply chains, Analytic, Dynamics capability, Empirical data, Firm Performance, Performance, Supply chain performance, Supply chain resiliences, Supply-chain integration, Swedishs, Integration
National Category
Transport Systems and Logistics
Identifiers
urn:nbn:se:hj:diva-69390 (URN)10.1080/09537287.2025.2523901 (DOI)001524312800001 ()2-s2.0-105010221011 (Scopus ID)HOA;;1027250 (Local ID)HOA;;1027250 (Archive number)HOA;;1027250 (OAI)
Funder
Knowledge Foundation, 2021/562-411
Available from: 2025-07-18 Created: 2025-07-18 Last updated: 2026-05-06Bibliographically approved

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Seif, Martin

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