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Identifiering av möjligheter att reducera kundreklamationer genom förbättrat arbetssätt från kundorder till utleverans
Le, Cindy
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
Halvarsson, Alexandra
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
2017 (Swedish)
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE credits
Student thesis
Alternative title
Investigating possibilities to reduce customer complaints through improvement of operational working methods in the process; customer order to delivery. (English)
Place, publisher, year, edition, pages
2017.
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN:
urn:nbn:se:hj:diva-36663
ISRN: JU-JTH-IGA-1-20170063
OAI: oai:DiVA.org:hj-36663
DiVA, id:
diva2:1121014
Subject / course
JTH, Industrial Engineering and Management
Available from:
2017-08-14
Created:
2017-07-07
Last updated:
2025-10-13
Bibliographically approved
Open Access in DiVA
fulltext
(1158 kB)
374 downloads
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FULLTEXT01.pdf
File size
1158 kB
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f97136dae76d610df8000c5540f310bebe7db6205a0ba6e2aa69e87b77bbf1b7218a55275e6ea59c3b2e9f6f86e4975bb0a6230411019c2797c8e84b71e8e0a1
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JTH, Industrial Engineering and Management
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Production Engineering, Human Work Science and Ergonomics
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Total: 375 downloads
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Direct link
http://ju.diva-portal.org/smash/record.jsf?pid=diva2:1121014
Cite
Citation style
apa
ieee
modern-language-association-8th-edition
vancouver
Other style
apa
ieee
modern-language-association-8th-edition
vancouver
Other style
More styles
Language
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
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text
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html
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Create
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