System disruptions
There are recurring service disruptions on some of the search portals due to high traffic. We are working to resolve the issue, you may temporarily encounter an error message.
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
The Impact of Sustainable Advertising and its Relationship to Consumer Brand Loyalty: An Empirical Study of Young Adults and their Brand Switching Behaviour on High- and Low Involvement Products
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
2020 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Even though the majority of companies have realised the benefits of implementing sustainability practices into their business strategies today, the problem is that the marketing of these activities still has a negative impact on the environment. Therefore, the purpose of this research is to examine if the impact of sustainable advertisements can influence the purchase decisions of young adults who show loyalty to another brand. In order to reach this purpose, qualitative research was conducted using an abductive approach through 23 semi-structured individual interviews with consumers between the ages of 19-30. This enabled us to get an in-depth understanding of their subjective consumption behaviour in comparison to sustainable advertisements. This report draws on existing literature which states that sustainability promotions positively impact the consumer decision process and that consumers’ rarely switch from a brand they are highly loyal to. The results show that sustainable advertisements' impact on young adults is dependent on the product-involvement category. In order for sustainable advertisements to have a chance to generate a switching behaviour among young adults for high-involvement products, the message must provide clear and transparent information regarding the product, because the perception of brands tends to be more valuable. However, this is not as important for low-involvement products since sustainable messages can provoke a switching behaviour based on emotional appeals. Therefore, this research contributes to companies which seek to use sustainable marketing for high- or low-involvement products.

Place, publisher, year, edition, pages
2020. , p. 59
Keywords [en]
Sustainable Advertisements, Green Advertisements, Consumer Behaviour, Purchase Decisions, Brand Loyalty
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-48793ISRN: JU-IHH-FÖA-1-20201171OAI: oai:DiVA.org:hj-48793DiVA, id: diva2:1434824
Subject / course
JIBS, Business Administration
Supervisors
Available from: 2020-06-24 Created: 2020-06-03 Last updated: 2025-10-13Bibliographically approved

Open Access in DiVA

fulltext(738 kB)10239 downloads
File information
File name FULLTEXT01.pdfFile size 738 kBChecksum SHA-512
799f1573a9874f0cfb8c955f35361dfd10cd5302768d9ad49713e1c391da4f32e68ae9591f5b0a5afbda6e28de7567e0238e3b929ec4dbff749488c3b16661a7
Type fulltextMimetype application/pdf

By organisation
JIBS, Business Administration
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 10247 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 3057 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf