Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Surfing the Instagram Wave: How surf brands can use Instagram to communicate with the surf tribe
Jönköping University, Jönköping International Business School, JIBS, Business Administration. (International Marketing)
Jönköping University, Jönköping International Business School, JIBS, Business Administration. (International Marketing)
2020 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Background: The communication between brands and customers has shifted fromtraditional media like television to social media. This led to the emergence of social media brand communication. One of the best known and fastest-growing social media platforms is Instagram. Furthermore, social media enabled users to form online communities like consumer tribes, who group around a shared activity or passion. However, these consumer tribes are self-willed and need their own marketing approach.

Purpose: The purpose of this thesis is to explore how social media brand communication of surf brands on Instagram is experienced by the surf tribe. For this purpose, it is investigated whether Instagram is a suitable medium and which characteristics define the surf tribe. Then it will be examined how social media brand communication on Instagram has to be designed in order to create successful communication strategies.

Method: This research followed an explorative research design. The research approach combined desk research for the literature review and qualitative semi-structured interviews with 15 participants of the surf tribe. Snowball sampling was used to identify participants. The empirical data was analyzed with the approach of thematic analysis.

Conclusion: Instagram is a suitable platform to reach out to the surf tribe. The surf tribe shares common characteristics in terms of Instagram usage and consumption behaviour, which are relevant for creating appealing marketing messages. Surf brands should use firm generated content that focuses on the activity of surfing and encourage their followers to create and share user-generated surf content to increase their popularity and reach amongst the tribe.

Place, publisher, year, edition, pages
2020. , p. 90
Keywords [en]
Surf Tribe, Tribal Marketing, Consumer Tribes, Social Media, Instagram, Consumer Behaviour
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-48989ISRN: JU-IHH-FÖA-2-20201098OAI: oai:DiVA.org:hj-48989DiVA, id: diva2:1436631
Subject / course
JIBS, Business Administration
Supervisors
Examiners
Available from: 2020-06-23 Created: 2020-06-08 Last updated: 2025-10-13Bibliographically approved

Open Access in DiVA

Surfing the Instagram Wave - Ragg & Sieben(5430 kB)1413 downloads
File information
File name FULLTEXT01.pdfFile size 5430 kBChecksum SHA-512
3710db2f83c9ea072dd615e97cda1d167dab724ade8e3f5553dc2f623fb1495dc0b772c84d332f319bf7e460b861c2608b6c835749ea42f48e42455c32f61b24
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Sieben, PhilippRagg, Jean-Michel
By organisation
JIBS, Business Administration
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 1415 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 2079 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf