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Personcentrerad vård för ökad delaktighet: Ett förbättringsarbete av patientdelaktighet på en kirurgisk vårdavdelning
Jönköping University, School of Health and Welfare, HHJ, Quality Improvement and Leadership in Health and Welfare.
2020 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Person-centered care for increased participation : An improvement work on patient participation in a surgical ward (English)
Abstract [sv]

Bakgrund: Det finns idag tydliga signaler om att hälso- och sjukvården ska ge en personcentrerad vård till samhällets individer.  Det finns även en önskan att öka möjligheten för patienten att vara delaktig i sin vård. En personcentrerad vård kan ge möjlighet för patienten att bli medskapare och inte enbart mottagare av vård.

Syftet: Förbättringsarbetets syfte var att öka patientens möjlighet till delaktighet genom att implementera patientberättelse och hälsoplan. Studiens syfte är att synliggöra medarbetarnas erfarenheter av att arbeta med patientberättelsen och hälsoplanen samt patientdelaktighet i vården. 

Metod: Förbättringsarbetet genomfördes med stöd av Nolans förbättringsmodell samt kartläggning av enheten utfördes med hjälp av 5P. De idéer som testades var införande av patientberättelse och dokumenterad hälsoplan. Datainsamling till studien gjordes med intervjuer av sex medarbetare som analyserats med kvalitativ innehållsanalys. 

Resultat: Andelen patienter som angav att de var delaktiga i den utsträckning de önskar i vården på avdelningen, ökade från 77% till 95% vilket kan ses som ett positiv effekt på patientdelaktighet. I den kvalitativa innehållsanalysen identifierades tre kategorier: patientens vård, kommunikation samt organisationen och arbetssätt, där både möjligheter och hinder kunde ses. 

Slutsats: Personcentrerad vård ökar möjligheten för patienten att vara delaktig i sin vård på en akutkirurgisk vårdavdelning.

Abstract [en]

Background: There are clear signals that health care should provide person-centered care for the citizens. There is also a wish to increase the possibility for the patient to be involved in their care. The person-centered care can provide an opportunity for the patient to become co-creators and not only recipients of care.

Purpose: The purpose of the improvement work was to increase the patient's opportunity for participation by implementing patient narrative and care plan. The purpose of the study is to make visible the employees' experience of working with the patient narrative and care plan to create patient participation. 

Method: The improvement work was implemented with the support of Nolan's improvement model and 5P was used to assess the unit. The ideas tested were the introduction of a patient narrative and a documented care plan. Data collection for the study was conducted with interviews of six employees and analyzed with qualitative content analysis. 

Results: The proportion of patients who felt that they had participated in the decisions regarding their care/treatment on the ward to the extent they wanted, increased from 77% to 95%, that can be seen as a positive effect on patient participation. The qualitative content analysis of interviews with employees was identified in three categories: the patient's care, knowledge/communication and organization/working methods where both facilitators and barriers could be seen.

Conclusion: Person-centered care increases the possibility for the patient to participate in their care in an emergency surgical ward.

Place, publisher, year, edition, pages
2020. , p. 33
Keywords [en]
Person-centered approach, patient narrative, care plan, patient participation, qualitative content analysis
Keywords [sv]
Personcentrerat förhållningssätt, patientberättelse, hälsoplan, patientdelaktighet, kvalitativ innehållsanalys
National Category
Other Health Sciences
Identifiers
URN: urn:nbn:se:hj:diva-49711ISRN: JU-HHJ-KVA-2-20200113OAI: oai:DiVA.org:hj-49711DiVA, id: diva2:1447520
Subject / course
HHJ, Quality improvement and leadership in health and welfare services
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Available from: 2020-07-06 Created: 2020-06-25 Last updated: 2025-10-13Bibliographically approved

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