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Säkerhet i smarta hem: användares agerande: En fallstudie i användares möjligheter att agera och deras agerande för att hålla smarta hemprodukter säkra.
Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Security in smart homes: user actions : A case study of users' opportunities to act and their actions to keep smart home products safe (English)
Abstract [en]

This study explores how smart home users act to keep their smart products safe. The sample was identified in the literature as early adopters. These were studied through a qualitative case study with semi-structured interviews. Data were then analysed with a thematic analysis, which resulted in four themes: Lack of concern, In the hands of the manufacturer, Safety outside the product and Safety measures. The informants had different reasons and motivations for their common lack of concern, their experience of being able to influence product security the measures they could evoke and the measures they actually took. The informants' lack of concern is linked to the theory of the impact of worryon actionand risk perception. The informants' problems in influencing security are supported by other literature. Their hypothetical measures are mainly outside the product. The actions they actually perform on the product are limited to basic security measures such as passwords, etc. Users find it difficult to influence the security of their products, unsafe products can easily fall victim to malicious individuals and influence others in their environment.

Abstract [sv]

Denna studie undersöker hur användare av smarta hem kan agera för att hålla sina smarta produkter säkra.Urvalet identifierades i litteratur som early adopters. Dessa studerades genom en kvalitativ fallstudie med semistrukturerade intervjuer. Data analyserades sedan med en tematisk analys, vilket resulterade i fyra teman: Avsaknad av oro, I händerna på tillverkaren, Säkerhet utanför produkten och Säkerhetsåtgärder. Informanterna hade olika anledningar och motivationer till sin gemensamma avsaknad av oro, deras upplevelse av att kunna påverka produkters säkerhet, de åtgärder som de kunde frammana och de åtgärder som de faktiskt gjorde. Informanternas avsaknad av oro länkas till teori om oros påverkan på agerande och upplevd risk. Informanternas problematik att påverka säkerheten stöds av annan litteratur. Deras hypotetiska åtgärder ligger i huvudsak utanför produkten. Det agerande de faktiskt utför på sina produkter är begränsat till grundläggande säkerhetsåtgärder som lösenord etc. Användarna har svårt att påverka säkerheten hos sina produkter, osäkra produkter kan enkelt falla offer för illvilliga individer och påverka andra i sin omgivning.

Place, publisher, year, edition, pages
2020. , p. 47
Keywords [en]
IoT, Internet of Things, smart homes, smart home, users, security, act, early adopter
Keywords [sv]
IoT, Internet of Things, smarta hem, smart hem, användare, säkerhet, agera, early adopter
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hj:diva-50830ISRN: JU-JTH-IKA-1-20200184OAI: oai:DiVA.org:hj-50830DiVA, id: diva2:1476168
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Available from: 2020-10-20 Created: 2020-10-13 Last updated: 2025-10-13Bibliographically approved

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