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Skolans roll vid nätmobbning: En kvalitativ studie om hur sju skolkuratorer beskriver samverkan och deras arbete mot nätmobbning
Jönköping University, School of Health and Welfare, HHJ, Dep. of Social Work.
Jönköping University, School of Health and Welfare, HHJ, Dep. of Social Work.
2021 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The school’s role in cyberbullying : A qualitative study about how seven school counsellors describe collaboration and their work against cyberbullying (English)
Abstract [en]

Cyberbullying is a phenomenon that has negative impact on children’s and adolescents’ mental health and can be categorized as a potential mental health issue. Research suggests that school climate, the school’s unity and collaboration between school counsellors and personnel and the work with students and guardians is of importance in preventing and acting against cyberbullying. The aim of this study is to investigate how school counsellors on lower secondary schools describe their work with cyberbullying and how they speak about the collaboration with other professions within the school in their work against cyberbullying. The study’s theoretical frame is based on Danermark’s (2005) collaboration model and the collected material consists of seven semi-structured qualitative interviews with school counsellors which have been analysed thematically. 

The results suggest that school personnel and guardians need to create knowledge and competence about social media and cyberbullying as it is a comprehensive problem that is constantly evolving. The importance of relationships with students is addressed for a successful work against cyberbullying where pedagogical staff are often described as having better relationships with students, which means that the school counsellors’ collaboration with other school personnel becomes important for detecting and resolving cyberbullying. The results of the study show that the school counsellors shed light on several factors that affect the collaborative work and how it takes place. The school counsellors emphasize the importance of collegial relationships to develop a favourable collaboration. Furthermore, school counsellors describe that different views in a pedagogically dominated school world creates challenges and make the collaboration work more complex. The results also show that the school as an organization should be characterized by an open discussion about cyberbullying.

Abstract [sv]

Nätmobbning är ett fenomen som har en negativ inverkan på barn och ungdomars mentala hälsa och kan kategoriseras som en potentiell psykisk hälsofråga. Forskning visar att skolmiljö, skolans sammanhållning och samverkan mellan skolkuratorer och skolpersonal samt arbetet med elever och vårdnadshavare är av betydelse för att förebygga och åtgärda nätmobbning. Studiens syfte är att undersöka hur skolkuratorer på högstadieskolor beskriver deras arbete kring nätmobbning i skolan samt hur de talar om samverkan mellan andra professioner inom skolan i deras arbete mot nätmobbning. Studien har en teoretisk utgångspunkt i Danermarks (2005) samverkansmodell och det insamlade materialet består av sju semistrukturerade kvalitativa intervjuer med skolkuratorer som har analyserats tematiskt.

Studiens resultat synliggör att skolpersonal och vårdnadshavare behöver skapa kunskap och kompetens kring sociala medier och nätmobbningsproblematik då det är ett omfattade problem som ständigt utvecklas. Vikten av relationer till eleverna tas upp för ett lyckat arbete mot nätmobbning där pedagogisk personal ofta beskrivs ha godare relationer till eleverna vilket innebär att skolkuratorernas samverkan med annan skolpersonal blir betydelsefull för att upptäcka och åtgärda nätmobbning. I studiens resultat belyser skolkuratorerna flera faktorer hur samverkansarbetet mot nätmobbning påverkas och utspelar sig. Skolkuratorerna lyfter fram den kollegiala relationens betydelse för att utveckla en gynnsam samverkan.  Vidare beskriver vissa skolkuratorer att skilda synsätt i en pedagogiskt dominerad skolvärld skapar utmaningar och gör samverkansarbetet mer komplext. Resultatet visar också att skolan som organisation bör präglas av en öppen diskussion kring nätmobbning.

Place, publisher, year, edition, pages
2021. , p. 56
Keywords [en]
social work, cyberbullying, school, school counsellor, collaboration, Danermarks collaboration model
Keywords [sv]
socialt arbete, nätmobbning, skolan, skolkurator, samverkan, Danermarks samverkansmodell
National Category
Social Work
Identifiers
URN: urn:nbn:se:hj:diva-51800ISRN: JU-HHJ-SAA-1-20210230OAI: oai:DiVA.org:hj-51800DiVA, id: diva2:1525777
Subject / course
HHJ, Social Work
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Available from: 2021-02-04 Created: 2021-02-04 Last updated: 2025-10-13Bibliographically approved

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