Communication and Team Resilience: The process of bouncing back by using connectivity: The bridge between team resilience and connectivity during disruptive events
2021 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE credits
Student thesis
Abstract [en]
Background: Modern teams are faced with constant challenges regardless the field. Therefore, they require resilience to be able to bounce back from adversities. Even though literature is extensive regarding this subject, a component of resilience, connectivity, hasn’t been studied deeply. Connectivity relies on openness and generativity and has a great impact on team resilience thus exposing a worth pursuing research opportunity.
Purpose: This paper focuses on exploring how connectivity as a component of communication aids team resilience building. Further knowledge is advanced regarding connectivity’s impact on team resilience by targeting what specific actions within connectivity promote team resilience.
Method: This paper employs qualitative methods by using the output of 12 semi-structured interviews done within the IT sector. By constantly encountering challenges, IT represents the best methodological choice to study resilience in a team context. Data collected focuses on understanding specific actions that promote resilience and their sequence.
Conclusion: The obtained results present seven strategical steps which expose one procedure that helps teams with building resilience by using connectivity as a component of communication.
Place, publisher, year, edition, pages
2021. , p. 45
Keywords [en]
resilience, team effectiveness, connectivity, leadership, strategy, communication
National Category
Media and Communication Studies Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hj:diva-53105ISRN: JU-IHH-GMT-2-20210111OAI: oai:DiVA.org:hj-53105DiVA, id: diva2:1565254
Supervisors
2021-07-122021-06-132025-10-13Bibliographically approved