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Communication and Team Resilience: The process of bouncing back by using connectivity: The bridge between team resilience and connectivity during disruptive events
Jönköping University, Jönköping International Business School.
Jönköping University, Jönköping International Business School.
2021 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Background: Modern teams are faced with constant challenges regardless the field. Therefore, they require resilience to be able to bounce back from adversities. Even though literature is extensive regarding this subject, a component of resilience, connectivity, hasn’t been studied deeply. Connectivity relies on openness and generativity and has a great impact on team resilience thus exposing a worth pursuing research opportunity. 

Purpose: This paper focuses on exploring how connectivity as a component of communication aids team resilience building. Further knowledge is advanced regarding connectivity’s impact on team resilience by targeting what specific actions within connectivity promote team resilience. 

Method: This paper employs qualitative methods by using the output of 12 semi-structured interviews done within the IT sector. By constantly encountering challenges, IT represents the best methodological choice to study resilience in a team context. Data collected focuses on understanding specific actions that promote resilience and their sequence. 

Conclusion: The obtained results present seven strategical steps which expose one procedure that helps teams with building resilience by using connectivity as a component of communication. 

Place, publisher, year, edition, pages
2021. , p. 45
Keywords [en]
resilience, team effectiveness, connectivity, leadership, strategy, communication
National Category
Media and Communication Studies Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hj:diva-53105ISRN: JU-IHH-GMT-2-20210111OAI: oai:DiVA.org:hj-53105DiVA, id: diva2:1565254
Supervisors
Available from: 2021-07-12 Created: 2021-06-13 Last updated: 2025-10-13Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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