Analysis of Consumers' Attitudes Towards Sustainability Communication of H&M
2021 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE credits
Student thesis
Sustainable development
Sustainable Development
Abstract [en]
With the growing trend of the manufacturing of sustainable products by the apparel brands, the eco-friendly consumers are becoming more interested in knowing the brands’ sustainability communication and their claims. This study has taken the Katz’s attitude functions theory as a framework to better understand the factors which can help in calculating the consumers’ attitudes towards the sustainability communication of H&M, the leading apparel brand of Sweden. This research paper used qualitative research method and have done the ‘focused group analyses’ to investigate the consumers attitude towards sustainability communication of H&M. Four focus groups interviews were conducted and then transcribed to generate themes to interpretate the results. Researcher utilized the Interpretative Phenomenological Analysis (IPA) approach as a qualitative research method, to explore the ‘lived experience’ of the research participants. Author then interpretated the results and found out that the consumers are aware from the H&M sustainability communication. Although most of them positively influenced from the brand’s sustainability, yet some of them have doubts on the sustainability claims of H&M.
Place, publisher, year, edition, pages
2021. , p. 56
Keywords [en]
Consumers’ attitudes, perception, brand sustainability, communication, sustainability claims, environment, eco-friendly, H&M, consumers’ trust.
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hj:diva-54637ISRN: JU-HLK-MKA-2-20210397OAI: oai:DiVA.org:hj-54637DiVA, id: diva2:1594131
Subject / course
HLK, Media and Communication Studies
Supervisors
Examiners
2021-09-162021-09-142025-10-13Bibliographically approved