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Gestalta en pandemi: En gestaltningsanalys av Sveriges kriskommunikation under coronapandemin
Jönköping University, School of Education and Communication, HLK, Media and Communication Studies.
Jönköping University, School of Education and Communication, HLK, Media and Communication Studies.
2022 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Coronapandemin är en av de största kriserna på flera decennier och har gjort att Sveriges regering stått inför en situation där kriskommunikation krävs. En av de primära kommunikationsmedel som Sveriges regering har använt under pandemin är presskonferenser. Syftet med studien är att genom en gestaltningsanalys se hur Sveriges regering har gestaltat pandemin i sina presskonferenser. Analysen ska också besvara hur gestaltningen förändrats under olika faser av krisen. En språklig analys gjordes på 20 presskonferenser publicerade mellan 24 februari 2020 och den 16 september 2021 där ett förbestämt ramverk, teorier kring kriskommunikation och CERC-modellen utgjorde grunden för analysen. Studiens förbestämda ramverk är baserat på CDC och WHO:s rekommendationer inom kriskommunikation och har använts tidigare i liknande studier.

Studiens resultat visar på liknande inramningar i alla valda presskonferenser från pandemin. Ramarna Budskap till allmänheten och Uttryck av empati var två inramningar som identifierades i samtliga presskonferenser. Hur allmänheten kan hjälpa till, Klargörande av fakta, Åtgärder som för närvarande vidtas och Åtgärder som kommer att vidtas var andra inramningar som identifierades ofta, särskilt under vissa tidsperioder av pandemin. Innebörden av ramarna är också något som skiljer sig mellan olika faser, framför allt Budskap till allmänheten och Uttryck av empati.

Abstract [en]

The covid-19 pandemic is one of the worst health crises in many decades, and it has put the Swedish government into a situation where crisis communication is needed. One of the primary tools for communication used by the Swedish government is press conferences. The aim of the study is to determine how the Swedish government has framed the pandemic through the press conferences. This will be done through a framing analysis. The study will also determine how the framing has changed through different phases of the crisis. A linguistic analysis was made on 20 press conferences published between February 24th 2020 and September 16th 2021 with a predetermined framework, theories in crisis communication and the CERC-model as base for the study. The predetermined framework is based on CDC and WHO recommendations in crisis communication and has been used in similar studies earlier. 

The result of the study shows similar framing in all chosen press conferences from the pandemic. The frames Key messages to the public and Expression of empathy were two frames that could be identified in all press conferences. How the public can help, Clarification of facts, Actions currently being taken and Action that will be taken were frames that also could be identified in several press conferences, especially in specific phases of the pandemic. The signification of the frame was also something that changed through different phases, particularly Key messages to the public and Expression of empathy.

Place, publisher, year, edition, pages
2022. , p. 55
Keywords [en]
pandemic, crisis communication, framing theory, frame, CERC, government, press conference
Keywords [sv]
pandemi, kriskommunikation, gestaltning, inramning, CERC, regering, presskonferens
National Category
Media and Communication Studies
Identifiers
URN: urn:nbn:se:hj:diva-55926ISRN: JU-HLK-MKA-1-20220435OAI: oai:DiVA.org:hj-55926DiVA, id: diva2:1639655
Subject / course
HLK, Media and Communication Studies
Supervisors
Examiners
Available from: 2022-03-08 Created: 2022-02-22 Last updated: 2025-10-13Bibliographically approved

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