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Future-Proofing Accessibility in UX: Swedish Perspectives on the European Accessibility Act
Jönköping University, School of Engineering.
2024 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

As digital interactions become increasingly integral to our daily routines, ensuring web accessibility for all users is crucial. User experience designers play a big role in creating online environments that are not only usable, but also informative and enjoyable. The European Accessibility Act is a new directive from the European Union, stating that certain products and services must be accessible by 2025, benefiting an estimated 87 million Europeans who have disabilities or temporary impairments. Previous research on Swedish websites has found that requirements are often not fulfilled when it comes to accessibility. This thesis investigated current accessibility practices among Swedish user experience (UX) designers and evaluated their preparedness for compliance with the European Accessibility Act. The results of the interviews show that the Act provides several motivating factors for improving accessibility measures in organizations. Through expert evaluations of the design practices, a set of guidelines is presented, aimed at providing guidance for companies and designers in creating an inclusive design culture while complying with the Act.

Place, publisher, year, edition, pages
2024. , p. 75
Keywords [en]
Accessibility, European Accessibility Act, User experience design, User-centric design, User testing, Design processes, WCAG.
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hj:diva-64808OAI: oai:DiVA.org:hj-64808DiVA, id: diva2:1867682
Subject / course
JTH, Informatics
Supervisors
Examiners
Available from: 2024-06-12 Created: 2024-06-10 Last updated: 2025-10-13Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf