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Control in hybrid organisations: A study of board and management practices
Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Centre for Family Entrepreneurship and Ownership (CeFEO).ORCID iD: 0000-0002-8975-4671
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This dissertation examines how the hybridity of municipal corporations (MCs) influences their organisational control and accountability structures. By addressing the challenges and opportunities arising from the interaction of multiple institutional logics, it explores how hybrid organisations navigate tensions between economic, social, and environmental objectives in complex organisational environments. The dissertation comprises three interconnected studies that collectively address the research question: How does the hybridity of MCs shape organisational control and accountability structures?

The first study presents a systematic literature review of MCs, mapping key thematic areas and contributing to the conceptual development of MCs across varying national contexts, highlighting their dual pressures to balance financial performance with public service delivery. Building on this foundation, the second study introduces the concept of ambidextrous sustainability to assess how top managers in MCs balance short-term operational demands with long-term sustainability goals. It demonstrates how organisational structures moderate the relationship between sustainability strategies and performance outcomes, illustrating the dynamic interplay between hybridity and organisational results. Extending this exploration, the third study investigates accountability at the strategic apex of MCs, focusing on how key actors reconcile tensions between financial, social, and environmental accountabilities. This study identifies processes that align diverse stakeholder demands and institutional expectations, highlighting the discretionary role of apex actors in shaping accountability practices.

Together, these studies contribute to management control, public management, and organisational hybridity streams of research by offering empirical insights into how hybrid organisations balance accountability regimes and reconcile institutional tensions. The findings also extend sustainability research by demonstrating how ambidextrous sustainability enables MCs to align social, financial, and environmental performance within complex operational contexts. Additionally, this dissertation advances management control research in hybrid organisations by examining how control structures respond to public accountability demands and commercially oriented pressures. It illustrates the pivotal role of strategic apex actors in navigating organisational tensions and maintaining flexible control systems capable of addressing multifaceted institutional requirements.

The aggregated findings reveal that the hybridity of MCs presents both challenges and opportunities in achieving alignment between public service mandates and commercially driven objectives. By synthesising insights from management control, public management, and organisational hybridity streams, this dissertation provides valuable implications for scholars, policymakers, and practitioners seeking to enhance accountability and performance in hybrid organisations.

Abstract [sv]

Denna avhandling undersöker hur hybriditeten hos kommunala bolag påverkar organisatoriska kontroll- och ansvarsstrukturer. Den analyserar hur hybridorganisationer hanterar spänningar mellan ekonomiska, sociala och miljömässiga mål i komplexa miljöer som präglas flera institutionella logiker.

Forskningen bygger på tre sammanhängande studier. Den första studien består av en systematisk genomgång av litteraturen avseende kommunala bolag, kartlägger tematiska områden och identifierar dubbla påtryckningar för att balansera ekonomiska resultat med tillhandahållande av offentliga tjänster. I den andra studien introduceras begreppet ambidextriös hållbarhet för att bedöma hur chefer balanserar kortsiktiga operativa krav med långsiktiga hållbarhetsmål. Den undersöker hur organisationsstrukturer påverkar förhållandet mellan hållbarhetsstrategier och resultat. I den tredje studien undersöks ansvarstagande på strategisk nivå, med fokus på hur nyckelaktörer hanterar spänningar mellan ekonomiskt, socialt och miljömässigt ansvarstagande. Studien beskriver processer för att anpassa intressenternas krav och institutionella förväntningar, samtidigt som den lyfter fram ledningens och styrelsens roll.

Dessa studier bidrar till förståelsen av ekonomistyrning, ledning i den offentliga sektorn, och organisatorisk hybriditet genom att analysera hur hybridorganisationer hanterar ansvarsregimer och institutionella spänningar. De samlade resultaten tyder på att kommunala bolags hybriditet innebär både utmaningar och möjligheter när det gäller att anpassa public service-mandat till marknadsdrivna mål. Denna avhandling bidrar till kunskapen om ansvar och prestation i hybridorganisationer och bidrar till pågående diskussioner inom forskning och praktik.

Place, publisher, year, edition, pages
Jönköping: Jönköping University, Jönköping International Business School , 2025. , p. 68
Series
JIBS Dissertation Series, ISSN 1403-0470 ; 169
National Category
Business Administration Public Administration Studies
Identifiers
URN: urn:nbn:se:hj:diva-67125ISBN: 978-91-7914-054-0 (print)ISBN: 978-91-7914-055-7 (electronic)OAI: oai:DiVA.org:hj-67125DiVA, id: diva2:1931755
Public defence
2025-02-28, B1014, Jönköping International Business School, Jönköping, 13:15 (English)
Opponent
Supervisors
Available from: 2025-01-27 Created: 2025-01-27 Last updated: 2025-11-04Bibliographically approved
List of papers
1. Municipal corporations in national and disciplinary contexts: A systematic literature review and future research agenda
Open this publication in new window or tab >>Municipal corporations in national and disciplinary contexts: A systematic literature review and future research agenda
2025 (English)In: International Public Management Journal, ISSN 1096-7494, E-ISSN 1559-3169, Vol. 28, no 2, p. 217-237Article in journal (Refereed) Published
Abstract [en]

This study examines municipal corporations (MCs) in the delivery of public services, highlighting their legal and managerial autonomy and unique commercial positioning compared to traditional municipal structures. The systematic review of 43 studies in 20 journals identifies five core MC themes: ownership and characteristics, governance, performance, control and accountability, and accounting choices. The study shows that, while MCs are flexible and potentially cost-effective, their complexity poses governance challenges, including the risk of corruption and inefficiency. The dual role of MCs—balancing public service and commercial objectives—highlights the need for strategic alignment and effective governance. In addition, the study underscores the importance of systematic analysis and theoretical clarity, particularly through the lens of hybridity, to better understand the multiple impacts of MCs. Finally, the study reveals a disconnect between legislative goals and implementation, suggesting the need for closer alignment between policy and practice to effectively address these challenges.

Place, publisher, year, edition, pages
Taylor & Francis, 2025
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-67084 (URN)10.1080/10967494.2024.2438764 (DOI)001395667600001 ()2-s2.0-105003260813 (Scopus ID)HOA;;995167 (Local ID)HOA;;995167 (Archive number)HOA;;995167 (OAI)
Available from: 2025-01-21 Created: 2025-01-21 Last updated: 2025-10-13Bibliographically approved
2. Ambidextrous sustainability, organisational structure and performance in hybrid organisations
Open this publication in new window or tab >>Ambidextrous sustainability, organisational structure and performance in hybrid organisations
2022 (English)In: Accounting, Auditing & Accountability Journal, ISSN 0951-3574, Vol. 35, no 3, p. 734-769Article in journal (Refereed) Published
Abstract [en]

Purpose: Drawing on paradox theory, this study explores how ambidextrous sustainability relates to organisational performance in hybrid organisations represented by Swedish municipal housing corporations, and how this relationship is contingent on the organisational structure of these organisations.

Design/methodology/approach: The study relies on the data collected from Swedish municipal housing corporations. These data sources consist of a survey sent to the management team members in Swedish municipal housing corporations, financial and non-financial archival data on these corporations, interviews with the management team and board members, and observations of meetings involving the management team and board of directors at a Swedish municipal housing corporation. Quantitative data of the study were analysed using descriptive statistics, correlation analysis and linear multiple regression analysis. Qualitative data were analysed employing deductive thematic analysis and were used to illustrate and discuss the results of the quantitative analysis.

Findings: The quantitative findings show that ambidextrous sustainability, i.e. the alignment between an explorative orientation and an exploitative orientation towards sustainability, has a weakly positive relationship with financial performance and a positive relationship with social performance in hybrid organisations represented by Swedish municipal housing corporations. The study further shows that a high level of the structural element “connectedness” weakened the relationship between the ambidextrous sustainability and financial performance of the organisation in the study. In contrast, a lower level of connectedness reinforced and strengthened this relationship. Our qualitative material illustrates how the quantitative findings could be explained by the interaction between the board of directors and the management team of these hybrid organisations.

Originality/value: The study shows how ambidextrous sustainability, employed for conceptualisation of the sustainability strategy in hybrid organisations, represented by Swedish municipal housing corporations, can impact on facets of performance (i.e. financial, social and environmental) differently. The study further highlights the importance of organisational structures in these relationships in a hybrid context. 

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2022
Keywords
Ambidextrous sustainability, Centralisation, Connectedness, Hybrid organisation, Municipal corporation, Performance
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-54095 (URN)10.1108/AAAJ-12-2019-4338 (DOI)000663591700001 ()2-s2.0-85108156951 (Scopus ID)HOA;;54095 (Local ID)HOA;;54095 (Archive number)HOA;;54095 (OAI)
Funder
The Jan Wallander and Tom Hedelius Foundation, P20-0091
Available from: 2021-07-15 Created: 2021-07-15 Last updated: 2025-10-13Bibliographically approved
3. Actors constructing accountability in hybrid organisations: The case of a Swedish municipal corporation
Open this publication in new window or tab >>Actors constructing accountability in hybrid organisations: The case of a Swedish municipal corporation
2024 (English)In: The British Accounting Review, ISSN 0890-8389, E-ISSN 1095-8347, Vol. 56, no 5, article id 101207Article in journal (Refereed) Published
Abstract [en]

Coping with accountability challenges is an essential part of how actors in hybrid organisations make sense of their responsibility to distinctive groups of stakeholders. Drawing on institutional theory and a logics perspective, we explore how the strategic apex in a Swedish municipal housing corporation constructs accountability in relation to the tensions that arise therein. Our case study highlights that the strategic apex deals with the challenges associated with multiple accountability logics via the process of evoking the principals. Given the invisibility of the legal owner, the strategic apex evokes the principal(s) through the additional processes of negotiating resource allocation, compromising and interest alignment, and creating team structures. Our findings contribute to the emergent literature on how hybrid organisations construct accountability and manage related challenges. Furthermore, our analysis of how individual actors and teams deal with the tension between individual and collective actions in the accountability domain advances current knowledge of the processes through which these actors cope with accountability challenges in hybrid organisations.

Place, publisher, year, edition, pages
Elsevier, 2024
Keywords
Accountability, Hybrid, Institutional logics, Municipal corporation, Sweden
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-60317 (URN)10.1016/j.bar.2023.101207 (DOI)001314210400001 ()2-s2.0-85153230552 (Scopus ID)HOA;;878637 (Local ID)HOA;;878637 (Archive number)HOA;;878637 (OAI)
Available from: 2023-05-05 Created: 2023-05-05 Last updated: 2025-10-13Bibliographically approved

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