Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Juventus FC's Rebranding: The Long-Term Effect on Football Fans' Brand Attitude and Brand Loyalty Across Different Fan Backgrounds
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
2025 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Background: Rebranding has become widespread across industries, including sports, still its long-term effects remain underexplored. Particularly in football, where fan identity and tradition play a crucial role, rebranding efforts can trigger strong emotional reactions. Juventus FC’s rebranding in 2017, characterized by a notable logo shift and a global repositioning, offers a unique case to investigate the prolonged impact on fan behavior.

Purpose: This thesis investigates the long-term effects of Juventus FC’s rebranding on brand attitude and brand loyalty across different fan backgrounds, distinguishing between low- and high-identified fans, and between those who became fans before or after the rebranding. The goal is to understand how different types of supporters have responded over time, providing insights for sports marketers on managing brand identity changes without alienating loyal fanbases.

Method: Adopting a positivist philosophy and deductive approach, the study employes a quantitative design. A self-administered online survey was distributed to Juventus FC fans through social media platforms. The data was collected between March 27th, 2025, and March 29th, 2025, resulting in 417 valid responses. The final sample enabled, via descriptive and statistical analyses, to find out about fans’ brand attitude, brand loyalty, and logo perception, segmenting by fan type and fan tenure.

Conclusion: The findings indicate that, in the long-term, fans perceive the rebranding more positively than they did initially in 2017. However, looking at logo perception separately, it did not only fail to improve, but even declined after 8 years. This reveals the interesting insight that a rebranding can be successful in the long-term, despite having implemented a controversial logo which is perceived even worse by time. These revelations suggest that, while initial backlash to rebranding is common, effective brand management and fan engagement might mitigate negative perceptions and preserve long-term loyalty.

Place, publisher, year, edition, pages
2025. , p. 98
Keywords [en]
Rebranding, Logo Redesign, Brand Attitude, Brand Loyalty, Fan Type, Fan Tenure, Fan Background, Juventus FC
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-68134OAI: oai:DiVA.org:hj-68134DiVA, id: diva2:1964524
Supervisors
Examiners
Available from: 2025-06-24 Created: 2025-06-05 Last updated: 2025-10-13Bibliographically approved

Open Access in DiVA

fulltext(2351 kB)969 downloads
File information
File name FULLTEXT01.pdfFile size 2351 kBChecksum SHA-512
ee2e81bfca482b755cd9c9e569d8de5004e21eb822d42b493f7964f12fc35300fe9759dedb3f9d13de8d33884c153e6bc93e3e1fd852cc043900c8987c7e7836
Type fulltextMimetype application/pdf

By organisation
JIBS, Business Administration
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 971 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 873 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf