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Negotiating Guilt, Consumer Strategies in Fast Fashion Consumption
Jönköping University, Jönköping International Business School.
Jönköping University, Jönköping International Business School.
2025 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This thesis examines how consumers experience and negotiate feelings of guilt in the context of fast fashion consumption. Regardless of the rise of ethical concerns around environmental sustainability and labor rights, fast fashion continues to succeed, exposing a paradox between values and actions. Based on qualitative data from focus group interviews, this thesis examines how guilt manifests in consumer behaviour and how it is negotiated. Via thematic analysis and an interpretivist framework, three core forms of guilt were identified: financial guilt, moral guilt, and social responsibility guilt. These emotions are shaped by social belonging, internal values, and peer influence. To alleviate ethical discomfort emotions, participants employed coping strategies such as deflection of responsibility, rationalization, and moral disengagement. While participants expressed ethical awareness, for many, the guilt did not convert into behavioral change. Instead, guilt functioned as a mechanism that was negotiated so that consumption was sustained while at the same time preserving a self-image of ethical awareness. The findings of this study provide a deeper understanding of contradictions in ethical consumption while emphasizing the socially constructed and performative nature of guilt in consumption choices.

Place, publisher, year, edition, pages
2025. , p. 59
Keywords [en]
Fast Fashion, Ethical Concerns, Social Belonging, Consumer Behaviour, Ethical Consumption, Cognitive Dissonance, Guilt Negotiation
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-69000OAI: oai:DiVA.org:hj-69000DiVA, id: diva2:1976645
Subject / course
JIBS, Business Administration
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Available from: 2025-06-25 Created: 2025-06-25 Last updated: 2025-10-13Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf