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Examining Consumers' Illusion of Control and Impulsive Acquisition of Companion Animals: Effects on Future Distress and Abandonment Intention
Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC).ORCID iD: 0000-0002-6386-7483
2025 (English)In: Journal of Consumer Affairs, ISSN 0022-0078, E-ISSN 1745-6606, Vol. 59, no 4, article id e70030Article in journal (Refereed) Published
Abstract [en]

This research examines the effect of the illusion of control (IOC) on consumer impulsivity when acquiring a dog, as well as on other consequences associated with the well-being of both humans and pets. Four studies were conducted. Study 1 showed that the IOC is associated with potential owners' unrealistic optimism about their capabilities to train a dog and increased impulsivity in adopting the animal. Study 2 focused on a sample of dog owners. Owners who scored higher on the IOC perceived that their dogs exhibited more behavioral problems, leading to dissatisfaction with the animal. Study 3 further showed that owners' IOC and impulsivity were associated with future distress and intentions to relinquish their dogs. Finally, Study 4 presented a stimulus that mitigates the effect of the IOC on unrealistic optimism and impulsivity among potential owners, offering recommendations for consumers and marketers.

Place, publisher, year, edition, pages
John Wiley & Sons, 2025. Vol. 59, no 4, article id e70030
Keywords [en]
animal relinquishment, animal welfare, consumer distress, illusion of control, unrealistic optimism
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-70204DOI: 10.1111/joca.70030ISI: 001654478400005Scopus ID: 2-s2.0-105020800209Local ID: HOA;;1047084OAI: oai:DiVA.org:hj-70204DiVA, id: diva2:2014460
Available from: 2025-11-18 Created: 2025-11-18 Last updated: 2026-01-20Bibliographically approved

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Luna-Cortés, Gonzalo

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CiteExportLink to record
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