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Building customer relationships and loyalty
Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.ORCID iD: 0000-0002-6633-632X
2014 (English)In: Services marketing: A contemporary approach / [ed] Christo Boshoff, Cape Town: Juta Publishers, 2014, 2, p. 343-368Chapter in book (Other academic)
Place, publisher, year, edition, pages
Cape Town: Juta Publishers, 2014, 2. p. 343-368
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Business Administration
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URN: urn:nbn:se:hj:diva-26844ISBN: 978-0-70219-752-9 (print)OAI: oai:DiVA.org:hj-26844DiVA, id: diva2:815206
Note

1. edition published 2009

Available from: 2015-05-29 Created: 2015-05-29 Last updated: 2025-10-13Bibliographically approved

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Berndt, Adele

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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